1. Are you a factory or trading company?
We are a factory and manufacturer. Honggang focus on hydraulic cutting machine from 1993 year, and start making forming +cutting stations for other vacuum forming machine factories from 2012 year. From 2014 year, Honggang start our own 3/4 stations thermoforming machine as Dongxing brand. From 2021, Honggang opening the 4th factory which specializes 3 and 4 stations thermoforming.
2. What's your after-sales service?
Engineer available to serve machines overseas; Email and calling service in working hour; 24 hours door to door in domestic.
3.How does your factory do regarding quality control?
We have a special QC department in charge of products' quality.
4.How long is the warranty period?
All of our machine have one year warranty.
5.How is install the machine?
We will send technician to your factory to install the machine, and teach your workers to use it.You pay all related costs,including visa charge,double-way tickets,hotel,meals,and technician salary.
6.Can you help make the mold?
Yes, just provide our complete drawing, we can assist you to make the mold
7.How can I pay my order?
We accept T/T, Western Union, Alibaba Trade Assurance payments.